Skip to content

Ordering From The UK

 

If you're ordering from the UK this will help you understand exactly what to expect.

Condensed into the fewest possible words, here's what you need to know:

  • VAT is always paid - you either pay it to us or the courier - depends on the total value of your order
  • Import Duties will NOT be paid as goods are marked as of 'Italian Origin'
  • The courier will usually charge a small customs handling fee of around £11

The prices you see on our site will be shown in UK £ Sterling.  They are inclusive of VAT.

If your order value is over £135 - VAT is TAKEN OFF at checkout - and before DHL delivers, they will send you either a text message or email asking for payment of the VAT.

If your order value is under £135 - VAT is included in your price and paid to us.

If you're not sure whether you're paying VAT on your order, you will see on the checkout page what the VAT amount is - if you see a VAT amount at the checkout page - this means you're paying VAT to us - if you see VAT as zero - DHL will collect it from you at the UK VAT rate.

DUTIES

You will not pay import duties (not the same thing as VAT) on your order with us.