The Suede Boot
When we say these boots are hand made in Italy by artisans - we really do mean it. Made from reindeer suede with a rubber sole, the attention to detail in these boots is just exceptional. Jonathan the store owner says these are the most comfortable things he's ever worn on his feet.
They're made by Claudio Marini, who has been making shoes his whole life, having learned as a child by watching his grandfather at work.
Based on the old hill-town of Montegranaro in the region of Le Marche, two generations of Marini now work under the same roof to produce these shoes entirely by hand.
The shoes are made using the finest Reindeer leather. All stitching and dyeing are all done by hand and also the process of antiquation is all handmade. And as if that wasn't enough, each pair is individually signed for us on the inner sole as you can see from the photos.
SIZING
If you're ordering for the first time with us and you're from the UK, we strongly recommend you read the below information so you know what to expect.
Please note that if you refuse delivery of your shipment, this will incur a significant cost for us to get the package back, and we will deduct this cost from any eventual refund we make to you.
Nobody wants this of course, so please do take a moment to read this.
Here's everything you need to know about ordering from us from the UK:
WHERE WE SHIP FROM
We are based in Italy - which means we are shipping to you from the EU into the UK.
PRICES, VAT and DUTIES
The prices you see on our website will usually shown to you in UK Sterling - and these prices are all shown INCLUSIVE OF VAT.
This is the important part - VAT is always paid - it depends on the value of your order - this is a Post Brexit rule.
If your order is UNDER £135, then VAT remains on your order at checkout as we collect it on behalf of HMRC.
If your order value is OVER £135, then once you get to the checkout page, VAT will be TAKEN OFF - and prior to delivery by DHL, they will contact you asking for payment of this VAT, as well as an additional customs handling fee which is usually around £13.
Import duties may or may not be applied by UK customs and it is your responsibility to pay these - otherwise DHL will not deliver your package.
REFUSING DELIVERY
IMPORTANT - We get that Brexit has made everyone's life more complicated, however this information here is intended so you know exactly what to expect BEFORE you place an order. However if you refuse delivery, this will incur a significant cost for us to get the package back - and this cost will be deducted from any eventual refund we make to you.
SHIPPING
Shipping to the UK costs €20 and usually takes between four to seven working days.
RETURNS
Return shipping is not free - you can read in more detail about the return process here.
VAT REFUNDS FOR RETURNS
If you need to return your order to us, we partner with a company that can handle your request to get a refund on the VAT you paid. They take a small commission, but so far our UK customers are very satisfied with this service. We have a special online portal that you can use, and once you receive your refund from us, they'll do the work for you.
